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If you want to file a petition, complaint or a claim – or a suggestion or congratulations - you may do so completing the Ministry's Complaints and Claims Form.
Our Glossary is a collection of terms used by the Ministry of Foreign Affairs, with clear explanations easy to understand both in Colombia and abroad.
In the Frequently Asked Questions section, select your topic of interest and look up the most common enquiries Colombians and others ask about Ministry of Foreign Affairs procedures and services.
Switchboard: (57-1) 3814000
Fax: (57-1) 3814747
In Bogotá: (57-1) 3826999
Outside Bogotá: 01 8000 938 000
Complaints: 1 8000 979899
In other countries
Costa Rica: 08000571018
United States: 18887643326
United Kingdom: 08082342176