Contact Info

If you need additional information regarding certain procedures or services offered by the Ministry of Foreign Affairs, please enter your details on the Contact us Form.

If you want to file a petition, complaint or a claim – or a suggestion or congratulations - you may do so completing the Ministry's Complaints and Claims Form.

Our Glossary is a collection of terms used by the Ministry of Foreign Affairs, with clear explanations easy to understand both in Colombia and abroad.

In the Frequently Asked Questions section, select your topic of interest and look up the most common enquiries Colombians and others ask about Ministry of Foreign Affairs procedures and services.


Telephone Support


Switchboard: (57-1) 3814000

Fax: (57-1) 3814747


In Colombia

In Bogotá: (57-1) 3826999

Outside Bogotá:  01 8000 938 000

Complaints 1 8000 979899


In other countries

     Costa Rica: 08000571018

     Ecuador: 1800010410


     United States18887643326

     Mexico: 018001233242

     Panama: 011008000570054

     Peru: 080055797

     United Kingdom08082342176

     Venezuela: 08001007214



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